Thank you for choosing Relaxon Chair. We are committed to providing fast, reliable, and transparent shipping for every order placed with us. This Shipping Policy explains how and when your items will be prepared, dispatched, and delivered.
Shipping Origin
All orders ship from our facility at:
Relaxon Chair: 1452 E Valencia Dr, Fullerton, CA 92831
We currently ship to all locations within the United States and are working toward expanding international shipping in the near future.
We ship only via FedEx, USPS and local Trucking Companies.
Order Processing & Delivery Time
Your delivery timeline is determined by two stages:
- 1. Handling Time: 0–1 business day (Monday–Friday) Every order is carefully inspected, prepared, and packaged before shipping to ensure it arrives safely and in perfect condition.
- 2. Transit Time: 1–2 business days (Monday–Friday) Once shipped, your order will typically arrive within 1–2 business days, depending on your location.
Order Cut-Off Time: Orders placed before 3:00 PM (GMT-07:00) Pacific Standard Time (PST) California Monday to Friday are processed on the same business day. Orders placed after 3:00 PM are processed the following business day.
Shipping Costs & Tracking
United States Orders
| Shipping Method | Cost |
|---|---|
| Standard Shipping | FREE |
All domestic orders ship at no additional cost.
Order Tracking
Once your order has shipped, you will receive a tracking number so you can follow your delivery in real time. This allows you to see exactly when your order is picked up, in transit, and out for delivery.
Customer Support & Delivery Assistance
Your satisfaction is our priority. Our team is always ready to assist with shipping questions, tracking updates, delivery coordination, or product concerns.
Address: 1452 E Valencia Dr, Fullerton, CA 92831
Email: sales@relaxonschair.com
Phone: +1(351)209-4991
Website Contact Page: https://relaxonschair.com/index.php/get-in-touch/
Customer Support Hours: (GMT-07:00) Pacific Standard Time (PST) California
- Monday – Friday: 08:00 AM – 10:00 PM
- Saturday: 08:00 AM – 08:00 PM
- Sunday: 08:00 AM – 06:00 PM