{"id":525,"date":"2025-12-23T09:36:49","date_gmt":"2025-12-23T09:36:49","guid":{"rendered":"https:\/\/relaxonschair.com\/?page_id=525"},"modified":"2025-12-23T11:45:34","modified_gmt":"2025-12-23T11:45:34","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/relaxonschair.com\/index.php\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Cancellation Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">At\u00a0<strong>Relaxons<\/strong> <strong>Chair<\/strong>, we value transparency and customer satisfaction at every stage of your purchase. To ensure a smooth buying experience, we kindly ask all customers to review our cancellation guidelines below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"-order-cancellation-window-\"><strong>Order Cancellation Window<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We understand that plans can change. Customers may request a&nbsp;<strong>full cancellation and receive a 100% refund within 12 hours of placing an order<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To qualify for a full refund, your cancellation request must be submitted\u00a0<strong>within the 12-hour grace period<\/strong>.<\/li>\n\n\n\n<li>After this window, your order will have been placed into processing, preparation, or scheduling for transport and\u00a0<strong>can no longer be canceled<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once processing has begun,&nbsp;<strong>no modifications or cancellations<\/strong>&nbsp;can be made&nbsp;<strong>except for changes to your shipping address<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"-shipping-address-modifications-\"><strong>Shipping Address Modifications<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your order has already entered processing, we can still assist with corrections or updates to your shipping address&nbsp;<strong>as long as the unit has not yet shipped<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To request an address update, please contact our team immediately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"-orders-that-have-shipped-\"><strong>Orders That Have Shipped<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once a unit has shipped or has been assigned to a carrier, it\u00a0<strong>cannot be cancelled<\/strong>. Customers wishing to return a shipped product must follow our standard\u00a0<strong>Returns &amp; Refund Policy<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"-how-to-request-a-cancellation-\"><strong>Customer Support<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your satisfaction is our priority. Our team is always ready to assist with shipping questions, tracking updates, delivery coordination, or product concerns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Address:<\/strong>\u00a01452 E Valencia Dr, Fullerton, CA 92831<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong>\u00a0<a href=\"mailto:sales@wellerrecreation.com\">sales@relaxonschair.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Phone:<\/strong>\u00a0+1(351)209-4991<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website Contact Page<\/strong>:\u00a0<a href=\"https:\/\/relaxonschair.com\/index.php\/get-in-touch\/\">https:\/\/relaxonschair.com\/index.php\/get-in-touch\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"-customer-support-hours-mst-7-\"><strong>Customer Support Hours: (GMT-07:00) Pacific Standard Time (PST) California<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n<ul class=\"wp-block-list\">\n<li><strong>Monday \u2013 Friday:<\/strong>\u00a008:00 AM \u2013 10:00 PM<\/li>\n\n\n\n<li><strong>Saturday:<\/strong>\u00a008:00 AM \u2013 08:00 PM<\/li>\n\n\n\n<li><strong>Sunday:<\/strong>\u00a008:00 AM \u2013 06:00 PM<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation Policy At\u00a0Relaxons Chair, we value transparency and customer satisfaction at every stage of your purchase. To ensure a smooth buying experience, we kindly ask all customers to review our cancellation guidelines below. Order Cancellation Window We understand that plans can change. Customers may request a&nbsp;full cancellation and receive a 100% refund within 12 hours&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-525","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/pages\/525","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/comments?post=525"}],"version-history":[{"count":2,"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/pages\/525\/revisions"}],"predecessor-version":[{"id":571,"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/pages\/525\/revisions\/571"}],"wp:attachment":[{"href":"https:\/\/relaxonschair.com\/index.php\/wp-json\/wp\/v2\/media?parent=525"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}